Hotel Filoxenia Prime
BE 4, BE Block(Newtown), Action Area I, Newtown, Kolkata, West Bengal 700156
Hot Water Geyser
COVID-19 Safety Measures and Policies
Rooms Disinfection- Rooms are disinfected daily as per guidelines mentioned by WHO.
Room Linen- Changed after every guest check-out and as per request as well.
Soap Dispensers- All washrooms are equipped with Soap dispensers
Common Area- The common area is sanitized daily
All hotels are equipped with hand sanitizer at the reception area.
House-keeping and service staff to wear masks and gloves at all times.
Staff is trained at least twice a week on social distancing, hand hygiene, and thermal temperature check.
Temperature checks for staff twice a day.
Guests need to fill a declaration form about their health status and travel history, as per government advisory.
It is mandatory for Guests to wear a face mask while visiting the hotel, no refund in case of absence of a face mask.
Temperature check of all guests at the entry point. Any guest with a temperature above 99.1℉ will be refused admission and maybe politely advised to go to the closest medical facility.
The strict social distancing of 2 meters needs to be followed between the guests and hotel staff and other guests.
Common areas like Swimming Pool and Gym will be inaccessible as per Govt. guidelines.
The common dining area and restaurant dining will also be inaccessible.
Travel may be permitted only for certain purposes and in particular, touristic travel may not be allowed in your city. Please check for local travel restrictions before booking an accommodation.
Guests can check in using any one of the following original ID proofs - Passport, Adhaar Card, Driving Licence, Voter ID
Unmarried Couples over 18 years of age are welcome on Local/Outstation ID
Softcopy of ID proofs not accepted.
In couple stay both partners need to produce valid photo identification proof at the time of check-in.
The hotel reserves the right of admission and Brevistay will not be responsible for any check-in denied by the hotel due to the aforesaid reason.[Read More....]
Refund will be provided only if cancellation is done 24 hours prior to check-in time.
In case booking has been done within 24 hours of check-in time, the refund will be provided only if the booking is cancelled within 15 minutes from the time of booking.
If eligible, refund will be initiated, which will reflect in your account within 5 business days.
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